Return Policy: Peace Skin-Vestment
At Peace Skin-vestment, we strive to provide you with high-quality skincare products that cater to your unique needs. If, for any reason, you are not completely satisfied with your purchase, we are here to help. Please take a moment to review our return policy to ensure a smooth and hassle-free process.
One- Week Satisfaction Guarantee:
We offer a one-week satisfaction guarantee on all our products. If you are not satisfied with your purchase within one week of the delivery date, you may return the product for a full refund or exchange.
To be eligible for a return, the following conditions must be met:
- The return request must be initiated within one week of the delivery date.
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase, such as the order number or receipt, must be provided.
- Products purchased through authorized Peace Skin-vestment retailers must be returned to the original place of purchase.
How to Initiate a Return:
To initiate a return, please follow these steps:
- Contact our Customer Support team at support firstname.lastname@example.org or +92 327 8825154 and provide your order number, the reason for the return, and any relevant details.
- Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the product.
- Pack the product securely in its original packaging, including all accessories and documentation.
- Clearly write the RA number on the outside of the package.
- Ship the product to the address provided in the return instructions.
Refund and Exchange Process:
- Refund: Upon receiving and inspecting the returned product, we will process your refund within 5 days. The refund will be issued to the original payment method.
- Exchange: If you prefer an exchange, we will ship the replacement product within 5 working days of receiving the returned item.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our Customer Support team immediately. We will arrange for a replacement or offer a full refund, including shipping costs.
For any questions or concerns regarding our return policy, please contact us at support email@example.com
+92 327 8825154
Thank you for choosing Peace Skin-vestment. We appreciate your trust in our products, and we are committed to providing you with an exceptional skincare experience.