Return Policy

Return Policy: Peace Skin-Vestment

At Peace Skin-vestment, we strive to provide you with high-quality skincare products that cater to your unique needs. If, for any reason, you are not completely satisfied with your purchase, we are here to help. Please take a moment to review our return policy to ensure a smooth and hassle-free process.

One- Week Satisfaction Guarantee:

We offer a one-week satisfaction guarantee on all our products. If you are not satisfied with your purchase within one week of the delivery date, you may return the product for a full refund or exchange.

Eligibility Criteria:

To be eligible for a return, the following conditions must be met:

  1. The return request must be initiated within one week of the delivery date.
  2. The product must be unused, in its original packaging, and in the same condition as received.
  3. Proof of purchase, such as the order number or receipt, must be provided.
  4. Products purchased through authorized Peace Skin-vestment retailers must be returned to the original place of purchase.

How to Initiate a Return:

To initiate a return, please follow these steps:

  1. Contact our Customer Support team at support peaceskinvestment@gmail.com or +92 327 8825154 and provide your order number, the reason for the return, and any relevant details.
  2. Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the product.
  3. Pack the product securely in its original packaging, including all accessories and documentation.
  4. Clearly write the RA number on the outside of the package.
  5. Ship the product to the address provided in the return instructions.

Refund and Exchange Process:

  1. Refund: Upon receiving and inspecting the returned product, we will process your refund within 5 days. The refund will be issued to the original payment method.
  2. Exchange: If you prefer an exchange, we will ship the replacement product within 5 working days of receiving the returned item.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact our Customer Support team immediately. We will arrange for a replacement or offer a full refund, including shipping costs.

Contact Information:

For any questions or concerns regarding our return policy, please contact us at support peaceskinvestment@gmail.com

 +92 327 8825154 

Thank you for choosing Peace Skin-vestment. We appreciate your trust in our products, and we are committed to providing you with an exceptional skincare experience.

 

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